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Shipping Policies

ATTENTION CUSTOMERS IN THE EU and UK:  Please see our VAT post.

Domestic US Shipping Policy: For orders over $40, shipping to US addresses is free and is made via first class mail with tracking. We do find the USPS tracking data for first class packages to be inconsistent and sometimes misleading. (When packages are over 15.9 ounces, the free shipping method is Priority Mail.) During checkout, you'll be given a choice of first class, priority and express mail.

International Shipping PolicyInternational shipping is based on weight, and we give you a choice (depending on country) of first class, priority mail or express delivery (only Express Mail provides true tracking). International shipments valued at over $40 include free insurance, unless that service is not available for your specific country. Most of our customers opt for the very reasonably priced first class mail method, which can take anywhere from one to four weeks. If you register and sign into your account, you can get a shipping quote for items in your shopping cart.

Most countries charge customs fees on shipments from the United States, but this is not something we can estimate and there is no way to pay these fees in advance. It is the responsibility of the customer to anticipate these costs and pay them when they are assessed by your country or postal system. We have heard that shipments valued at 50 EU or more get assessed fees in EU countries, for example.

Customers in India: Unfortunately we've had to stop shipping to India due to almost 100% lost packages! Even shipments sent via Express Mail have been lost or stolen.

The following table describes the shipping options which our international customers can select during checkout. All methods include insurance.

 

Method Cost Starts at Est. Transit Time Trackable? Notes
FIRST CLASS  $12.90 8-10 business
days
In a few 
countries
Very few countries are actually lucky enough to get their packages in 
8-10 business days ... Canada, Spain and Australia are among them. For most
countries it's more like 3 to 4 weeks, and shipments to mainland
China sometimes require a wait over over a month. Limited to $400 value.
 PRIORITY  $31.30 5-6 business
days
 Somewhat  Somewhat faster than first class in many countries. One peculiarity of this 
method is that the small flat rate box and flat rate envelope get the same 
treatment as first class in terms of tracking and value limits. In the UK for
instance, we have heard that the flat rate packages get delivered by regular
mail and bigger priority shipments are handled by the agency that does
Express Mail. 
 EXPRESS  $55.00 3-5 business
days
 Yes!
Truly! 

Though very expensive for most packages, it is the fastest and most dependably trackable.

We have started using DHL Express for many international shipments. They seem to be much faster than the USPS version of Express Mail. In many countries the delivery is handled by the DHL courier.